Refund policy

Return Policy

Change-of-Mind Returns:

• Returns are only accepted if the item is unopened and in its original packaging.
• Items must be returned within 7 days of purchase, accompanied by proof of purchase. We cannot accept returns for items that have been opened or used.
• Customers are responsible for all return shipping costs.

Faulty or Defective Products:

• If you receive a faulty or defective product, please contact support@misadigital.com within 7 days of delivery.
• We may require proof of the defect, such as photographs, prior to authorizing a return or replacement.
• Faulty items must be returned in their original packaging.

Refunds will be processed in accordance with Australian Consumer Law.